CVETS, Columbia Veterinary Emergency Trauma and Specialty, is a 6-year-old rapidly growing Specialty/Emergency hospital looking to add highly experienced, career-minded business professionals to our Client Service team. Our brand new 9,000-square-foot facility opened in May of 2018 and is growing rapidly. By the end of 2023, we expanded, adding an additional 20,000 square feet to our beautiful hospital. The facility includes a dedicated ICU, multiple operating rooms, a radiology suite, dedicated facilities for endoscopy, chemotherapy administration, and special procedures, ultrasound, a 16-slice CT scan, on-site MRI, and support by multiple additional specialists (24-hour emergency, internal medicine, oncology, ophthalmology, surgery, dermatology, cardiology, dentistry, neurology, rehabilitation, and radiology). The hospital is located on the northeast side of Columbia, South Carolina – a rapidly growing area that was not previously serviced by specialty care. The hospital and its staff have been designed with a culture aimed at providing exceptional client services and personal job fulfillment.
We are seeking experienced business professionals who excel in the art of veterinary customer service. Individuals who are interested in working in a technology-assisted hospital, enabling the highest level of customer service. We are looking for someone who has experience working with EzyVet Software systems; VetRadar experience is a plus! Candidates interested in being part of a cohesive, collaborative team are encouraged to apply. We value the positive impact that each team member brings to our culture.
Columbia, located in central South Carolina, is a city of approximately 1 million with a consistent growth pattern. Located 1.5 hours from the beach and the mountains, Columbia is ranked in the top 50 best places to live by the US News and World Report. With a small-town feel, lots of southern charm, and large city luxuries, it has a revitalized downtown, active nightlife, numerous trendy restaurants, and excellent schools.
The position includes a competitive salary and benefits package including medical, dental vision, and all supplemental insurances, paid time off, a 401k retirement plan with a matching component, and discounted pet care.
Benefits
- 401(k) with match
- Dental insurance
- Health insurance
- Life insurance
- Employee assistance program
- Paid time off
- Vision insurance
- Uniform allowance
- Shift differentials
- Birthday PTO day
Schedule:
- 8 hr and 10 hr shifts available
- Days, evenings, and nights required
- Holiday rotational annual schedule
- Overtime
- One weekend day per week required
Education:
- High school or equivalent required
- Higher education preferred
Experience/Requirements: Veterinary Experience is required. Those without veterinary experience will not be considered.
- Veterinary experience: 6 months (required)
- Customer service experience: 1 year (required)
- EzyVet, VetRadar, or similar software experience (preferred)
- Excellent communication skills, both written and verbal (required)
- Excellent phone etiquette and client service skills
- Ability to work in a fast-paced environment
- Ability to maintain a professional bearing in highly emotional, sensitive, and stressful situations
- Ability to commute/relocate: Columbia, SC 29223: Reliably commute or planning to relocate before starting work (Preferred)
Job Type: Full-time
Pay: $18.00 – $25.00 per hour
Expected hours: 40 per week
Schedule:
- 10 hour shift
- 8 hour shift
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