CVETS (Columbia Veterinary Emergency Trauma & Specialty) Privacy Policy
Effective Date: 8/13/2025
This Privacy Policy describes how CVETS (“we,” “us,” or “our”) collects, uses, and discloses information that we obtain from visitors to our website, cvets.net (the “Site”), and from clients and patients who use our services.
- Information We Collect
We may collect personal information from you in several ways, including:
- Information you provide to us: This includes information you voluntarily submit when you contact us, schedule an appointment, fill out new client forms, or subscribe to our newsletter. This information may include your name, address, email address, phone number, and information about your pet.
- Information collected automatically: When you visit our Site, we may automatically collect certain information about your device and your visit, such as your IP address, browser type, operating system, and pages you viewed. We may use cookies and similar tracking technologies for this purpose. You can learn more about how to manage these technologies in Section 4.
- How We Use Your Information
We use the information we collect for various purposes, including:
- To provide our veterinary services to you and your pet.
- To communicate with you about your pet’s care, appointments, and billing.
- To respond to your inquiries and requests.
- To improve our website and services.
- To send you newsletters, promotional materials, or other communications that may be of interest to you, with your consent.
- To comply with legal obligations.
- Disclosure of Your Information
We may share your information with third parties in the following circumstances:
- With your consent: We will share your information with other veterinary professionals, such as your primary care veterinarian, with your explicit consent.
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processors, IT support, and marketing services. These providers are obligated to protect your information and use it only for the purposes for which we have contracted them.
- Legal Compliance: We may disclose your information if required to do so by law, in response to a court order, or to protect our rights or the safety of others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new entity.
- Your Choices and Rights
You have certain rights regarding your personal information, including the right to:
- Access and Correction: You may request to review and update the personal information we have on file for you.
- Opt-out of Marketing Communications: You can opt-out of receiving marketing emails from us by following the unsubscribe instructions provided in the email.
- Cookies: You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of the Site may become inaccessible or not function properly.
- Security
We take reasonable measures to protect the personal information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no internet transmission is ever completely secure or error-free.
- Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
- Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on this page and update the “Effective Date” at the top. We encourage you to review this policy periodically.
- Contact Us
If you have any questions about this Privacy Policy, please contact us at:
CVETS
1321 Oakcrest Drive, Columbia, SC 29223
803-995-8913
info@cvets.net
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