Please allow 48 to 72 hours to process your refill request. This is required to give your doctor enough time to review the pet’s medical record and make sure there are no changes that are needed to the prescription, as well as the time to refill the medication after it is approved.

Please note that certain prescriptions require blood testing and rechecks in order for your pet to continue on the medication, and therefore can be denied if those requirements have not been met. Prescriptions that have left the building, regardless of whether or not it has been opened, can’t be returned for a refund due to Federal Drug Administration (FDA) regulations. We cannot fill medications prescribed by a veterinarians from hospitals other than CVETS.